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"I was sceptical about another collagen powder, but the 60 day guarantee gave me peace of mind.
By week 4, my bloating was gone and my skin felt bouncy again. Worth every cent."
Glowactiv is an Australian-owned wellness brand founded by Meghan & Brett. We created the 3-in-1 Glow Matrix™ because we were tired of complicated, clumpy supplements. Our mission is to provide a "No Drama" beauty ritual powered by our Tri-Phase Glow Support System™.
Shipping & Delivery
How do I track my order?
All orders include full tracking. Once your order leaves our Sydney warehouse, you will receive an email with your tracking number to follow your delivery every step of the way.
When will my order be dispatched?
Orders placed before 2:00 PM AEST (Monday–Friday) are generally dispatched the same day.
How much does shipping cost?
Subscription Orders: FREE Shipping always.
One-Time Orders $60+: FREE Standard Shipping.
One-Time Orders under $60: $8.99.
Express Shipping: $14.99 (1–2 business days).
I entered my shipping address incorrectly - what should I do?
Please email info@glowactiv.com.auimmediately with the subject line "URGENT: Address Change".
Risk-Free Guarantee
What is the 60-Day "Glow Peak" Guarantee?
Meghan & Brett’s Promise: Feel the difference, or your money back. If you haven't seen noticeable results in your skin, hair, or gut comfort by Day 60, we’ll make it right.
How do I claim the guarantee?
Email us at info@glowactiv.com.au with your Order Number. For health and hygiene reasons, no physical return of opened supplements is required.
Does the guarantee cover bundles?
The guarantee applies specifically to the first jar (30-day supply) of any new product. For bundles, the guarantee covers the value of a single jar to allow you to trial the ritual risk-free.
Products
What type of Collagen do you use?
We use ultra-premium Hydrolyzed Type I Marine Collagen. Type I is the "beauty collagen" that makes up 80-90% of our skin structure. It has a lower molecular weight than bovine collagen, making it up to 1.5x more bioavailable for faster absorption.
What products does Glowactiv sell?
We offer a premium range of beauty supplements, including our signature 3-in-1 Marine Collagen Glow Matrix™ powders, delicious Glow Gummies, and our targeted Extreme Detox & Gut Cleanse powders.
How do I get the "Perfect Stir"?
We recommend the Slurry Technique: Mix one scoop with a tiny splash of liquid, use your Pro-Frother to create a smooth paste, then top with the rest of your drink for a clump-free ritual.
Are there any allergy warnings?
Allergy Warning: Glowactiv Marine Collagen is derived from fish. Please review the nutritional panel carefully before purchase, as we cannot refund opened products due to allergies where ingredients were clearly listed.
Is your Collagen safe for pregnant or nursing mothers?
We recommend consulting with your healthcare professional before starting any new supplement.
Subscription
How do I cancel or manage my subscription?
We believe in "No Drama"! You can skip, modify, or cancel your subscription anytime via your account. We have no minimum order terms and no hidden fees.
Can I skip a month or change my interval?
Absolutely. If you find yourself with too much product, you can easily skip a month or adjust your delivery frequency in your account settings.
Payment Methods
Which payment methods are accepted?
We accept major credit cards (Visa, Mastercard, AMEX, UnionPay, and JCB), PayPal, Afterpay, Shop Pay, Apple Pay, and Google Pay.
The 90-Day Glow Ritual Blueprint
Transformation takes time. Here is what to expect as you move toward your Glow Peak.
Timeline
What’s Happening
Days 1–30
Phase 1: Prepare Priming your gut for comfort and maximum nutrient absorption.
Days 31–60
Phase 2: Supply Consistent daily "construction" of skin, hair, and nail structures with Type I peptides.
Days 61–90+
Phase 3: Support Reaching your Glow Peak where results are most visible.
